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Cancellation Policy

**Appointment Cancellation & Rescheduling Policy – AAIG Access Alliance Insurance Group Inc** We value your time and strive to provide every client with professional, personalized service. To ensure fairness and availability for all clients, we kindly ask that you review our booking policies below: **Scheduling** * Appointments must be scheduled in advance through our booking system or by phone. * Please ensure all required information is submitted accurately when booking so we can prepare for your visit. **Rescheduling** * You may reschedule your appointment up to **24 hours before** your scheduled time without penalty. * Rescheduling requests made within 24 hours may be subject to limited availability. **Cancellations** * Cancellations should be made at least **24 hours in advance**. * Repeated late cancellations or missed appointments may result in limited future booking privileges. **Late Arrivals** * If you arrive late, we will do our best to accommodate you; however, your session may be shortened or rescheduled depending on our schedule. **No-Shows** * Clients who do not show up for their appointment without notice may be required to pre-confirm or pre-pay for future bookings. **Why This Policy Matters** Our services often involve preparation, document review, and reserved consultation time. These policies help us serve every client efficiently while maintaining the professionalism and care you expect.

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